Privacy Policy

Introduction

At anneskelton.com ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.anneskelton.com.

Please read this Privacy Policy carefully.
If you do not agree with the terms of this Privacy Policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the site, and you waive the right to receive specific notice of each such change.

Last updated: [11.9.24]

1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the site includes:

(a) Personal Data
Personally identifiable information, such as your name, shipping address, email address, phone number, and demographic information (such as your age, gender, and location) that you voluntarily give to us when you register on the site, make a purchase, or when you choose to participate in various activities related to the site (such as online chat, submitting forms, participating in the relationship online test or contacting us).

(b) Derivative Data
Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.

(c) Financial Data
Financial information, such as data related to your payment method (e.g., credit card number, billing address) that we may collect when you make purchases, or request information about our services from the site.

(d) Data from Social Networks
User information from social networking sites, such as Facebook, Instagram, LinkedIn, TikTok or X (formerly known as Twitter), including your name, your social network username, location, and email address.

(e) Mobile Device Data
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the site from a mobile device.

2. How We Use Your Information

We may use the information we collect about you in the following ways:

To personalize your experience and to deliver content and product offerings relevant to your interests.
To improve our website to better serve you.
To process transactions and send you products or services.
To follow up with you after correspondence (live chat, email, or phone inquiries).
To send periodic emails or notifications regarding your order or other products and services.

3. Sharing Your Information
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

We may also disclose your information:
To comply with applicable laws, regulations, or legal processes.

If we believe that disclosure is necessary to protect our rights, property, or safety.

4. Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the site to help customize the site and improve your experience. Cookies are small data files placed on your device to help our website function better. By using the site, you agree to the use of cookies as outlined in this policy.

You can choose to disable cookies through your browser settings, but doing so may limit your ability to use certain features of the site.

5. Third-Party Services
We may use third-party services (such as Google Analytics, payment processors, or advertising networks) to analyze our site performance and collect data. These third parties may use their own cookies, web beacons, or other tracking technologies to collect information about you. We do not control these third-party services, and their privacy policies govern their use of your information.

6. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or misuse.

7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:

Right to Access:
You may request a copy of the personal information we have collected about you.

Right to Rectification:
You may request to correct any inaccurate or incomplete information about you.

Right to Erasure:
You may request that we delete your personal data, subject to certain legal obligations.

Right to Object:
You may object to the processing of your data, particularly for marketing purposes. To exercise these rights, please contact us

8. Children’s Privacy
Our site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will take steps to delete it.

9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or feel that we are not handling your data correctly, you have the right to make a complaint. In the first instance, please contact us.

If you are unhappy with our response, you should then contact the ICO (Information Commissioner'Office) by using the following web page where you will find all of their contact details https://ico.org.uk/concerns/